Devs. Copy and Pasting Responses

Before I address the title of the review, let me give my opinions on the new update.

Overall, I think the new UI is clustered. Its not as easy to pick out specific details as it used to be. Also, it seems like they are just trying to mimic what Snapchat is doing. Highlights? Really? Skype should just stay on its turf and not try to compete with those other applications. Skype has always been a communication method, especially during travel, that anyone could use for free. Adding "Highlights" was unnecessary and makes it look like you guys are struggling to stay relevant. One more thing, removing mood or status messages? Why? The same goes for Online status. Why remove those two features from the app? That doesnt really make sense to me. I can see what the Developers were trying to do here but I, along with the majority of the community, liked the old UI a bit better.

Performance:
From my personal experience, the update seems to have sped up the app and things seem to work and run smoother overall. I saw some reviews that stated otherwise, but this was just my personal experience.

DEVS COPYING AND PASTING RESPONSES:
I saw that Skype had 2 stars, so I wanted to check out the reviews. I ended up scrolling through tons of reviews, and started to notice something. A Skype PM, Rene, was leaving responses on some of the one star reviews that were left. At first glance, I saw this as a good thing, as he was saying how they cared about the community feedback. Then I started to notice some of his responses were simply the same response, copied and pasted. You may wonder: Why is this a bad thing? Each review that is left is unique in its own way and contains useful information for developers to improve their product. When I see developers leaving the same response on reviews, that tells me that they dont truly care as much as they say they do. You dont need to read the review if you just have a message copied to say in nearly every response. If I was going to respond to my consumers feedback, I would write out a unique message, that is specifically made in response to the review I read. It would point out specific areas of their review and respond to them. Some people may not see a problem with this, but I do. I this as lazy and it makes them seem like they either arent always reading peoples reviews through, or they dont care as much as they say they do. Just think about it.

Anyway, overall, I decided to leave three stars. Hopefully they make some UI improvements and bring back some old features to the app to make the people responsible for keeping their product alive, happy.

Thanks for reading
-Note: Excuse any possible typos, I spent too long writing this review, I only skimmed it over.

Minimunch57 about Skype for iPhone, v8.2.1